Terms of service

Draft, last updated October 2026. Rockit AI LLC (“RoadReply”, “we”).

The service

RoadReply is an AI assistant that reads and answers Turo guest messages for hosts who add our co-host account to their Turo hosting team. You decide which kinds of replies may be sent automatically; everything else is drafted for you to review. You remain responsible for your listings, your trips and what is said to your guests, and for following Turo's terms.

AI replies

The assistant answers only from the house rules and trip details you give it, but AI can make mistakes. Review drafts while in drafts-only mode, keep your house rules current, and pause the assistant at any time from Settings.

Fees

The price is per car per month, charged per day each car is shared with us, starting the day your account goes live. Invoices are created on the 1st for the previous month and charged to your card on file. You can remove cars or cancel any time; charges stop the day a car is no longer shared.

Text message alerts

If you add a phone number for alerts, we send automated texts about your guests (for example when a guest needs you or a draft is waiting). Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help. Carriers are not liable for delayed or undelivered messages. Consent is not a condition of purchase.

Lockbox codes and guest data

If you store lockbox codes, they are sent only to booked guests after the checks you choose pass, and are never shared with the AI model. See the privacy policy for how guest data is handled.

Liability

The service is provided as is. To the extent the law allows, our liability is limited to the fees you paid in the three months before a claim.

Contact

support@roadreply.io